Shipping Policy

Processing Time

All items are made to order. Please allow 2–5 business days for production before your order ships.

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Shipping Time

Estimated shipping times (after production):

• United States: 3–7 business days

• At this time, we only ship within the United States.

Shipping times may vary due to location, carrier delays, or high-volume periods.

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Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated (such as free shipping promotions).

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Tracking Information

Once your order ships, tracking information will be sent to the email provided at checkout. Please allow up to 48 hours for tracking updates to appear.

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Incorrect Address / Lost Packages

Customers are responsible for providing an accurate shipping address. JTK is not responsible for orders shipped to incorrectly entered addresses.

If a package is marked as delivered but not received, please contact the carrier directly for assistance.

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